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(More customer reviews)I purchased the Callaway uPro MX today so I would have it for a golf vacation starting this weekend. Imagine my disappointment to learn that it's promised gee whiz functionality was nowhere to be found. The courses are pre-loaded, but you have to download the software from a new Upro website. Only the new website doesn't work yet, so the uPro MX does almost nothing and is worth almost nothing.
Update on 6/21: Evidently the website worked for a fraction of the day on 6/17. Although I signed up for email alerts, I didn't receive one. The website promises a status update today. The "update," from Dr. Alan Hacknell, Sr. VP, Research and Development, was posted a couple of hours before midnight. It stated, "We're getting close, folks!"
I found out quite by accident that Callaway has a secret uPro MX tech support team with an unpublished number. I've managed to get transferred to them twice. The first time was when my battery went from 100 percent charged to less than 50 percent charged within two seconds of turning it on. The tech rep. told me to remove the battery for eight hours and then recharge it. Ugh. It worked though.
Tech support has no idea why the touch screen is choppy and inconsistent, why my unit shuts down completely-- not just sleep mode-- repeatedly during a round of golf, or why the unit sometimes doesn't keep up with what hole I am on! Each of these problems alone would earn the uPro MX a poor rating. That it has all of these problems make the devise a disaster.
On another note, I asked the tech rep. when the software is expected to be available and he quite rudely told me he had no idea and that was not his job. I'm shocked that Callaway has botched this product launch so badly.
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Callaway uPro MX Golf GPS...Incredible Capabilities In A Compact Size! Callaway's uPro MX GPS System is ready to go right out of the box with no annual fees! With advanced viewing and scorekeeping capabilities, this compact device takes care of the details so you can concentrate on your shots. Callaway uPro MX Golf GPS System features: The state of the art color touch screen allows golfers to quickly scroll from one feature to the next with the swipe of a finger You can control the devices settings, view different holes or record your score in just a few seconds Preloaded with over 25,000 courses in Basic and GoMode for instant playability Gain a comfortable feel for different courses before you even play them Virtual Green View shows the green and the surrounding area in vivid detail, and also allows you to measure off any point on or around the green complex Scoring Plus allows players to keep a group scorecard, note personal stats and even record individual shot tracking Store up to 50 rounds on the device and an unlimited number of rounds online Sleek design offers a conveniently compact profile that is easy to carry in your pocket Includes rechargeable Li-Ion battery Dimensions: 2 1/2 x 4 x 5/8 *ProMode enhanced functionality available for additional fee SmartView - Displays the ideal view for the upcoming shot based on the golfers position on the course Video Flyovers - Includes Tour-style video flyovers that provide a preview of the hole to help golfers plan their strategy AnyPoint Technology - Allows golfers to measure to and from any location on the course Provides Quick And Accurate Measurements!
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